Return & Exchanges
We want you to feel confident in your COVERÀ shapewear — so if it’s not love at first wear, we’ve got you covered.
30-Day Return Policy
You have 30 days from the delivery date to return or exchange your item.
- Items must be unworn, with tags attached, and in original packaging.
- Include the packing slip or order number.
💬 How to Start a Return
1. Email us at support.covera@outlook.com with your order number.
2. We’ll send you a return label and instructions.
3. Pack your item securely and drop it off.
Once we receive it, we’ll process your refund within 5–7 business days.
🔄 Exchanges
Prefer a different size or style? Let us know — we’ll help you exchange it (subject to availability).
❌ Non-Returnable Items
For hygiene reasons, final sale items or used shapewear cannot be returned unless defective.
🛡️ Quality Guarantee
If your item arrives damaged or defective, contact us — we’ll replace it or refund you, no questions asked.
📧 Questions? Email us: support.covera@outlook.com
🕒 We respond within 24 hours.